AgentCollect + Stripe Billing: Automate B2B Debt Collection

How It Works

Three steps to automated collection

Step 01 — Connect

Register the webhook

Add AgentCollect as a webhook endpoint in your Stripe dashboard. We listen for invoice.payment_failed and invoice.marked_uncollectible events. No Stripe app install needed — just a webhook URL.

Step 02 — Configure

Define your collection rules

Set minimum invoice amounts, grace periods after Stripe's retry window, and escalation thresholds. AgentCollect respects Stripe's automatic retry window — collection only starts when Stripe has given up.

Step 03 — Collect

AI agents engage the customer

AgentCollect sends personalized emails, makes AI voice calls, and escalates to attorney demand letters — all under your brand. When the customer pays, the Stripe invoice is marked paid and the case closes automatically.

Data Sync

What syncs between Stripe and AgentCollect

Data	Direction	Stripe Event / Object
Past-due invoices	Stripe → AC	invoice.payment_failed webhook
Uncollectible invoices	Stripe → AC	invoice.marked_uncollectible webhook
Payment intent updates	AC → Stripe	PaymentIntent
Invoice status update (paid)	AC → Stripe	Invoice Status
Customer metadata enrichment	AC → Stripe	Customer Metadata

Key Benefits

Why SaaS companies choose this integration

⚡

Real-time webhook trigger

Collection starts within minutes of an invoice going past_due in Stripe. No batch imports, no daily delays — just immediate action when a payment fails.

🔒

Respects Stripe's retry window

AgentCollect pauses automatically while Stripe retries the card. If Stripe recovers the payment, the case closes. If Stripe gives up, AgentCollect picks it up — zero manual handoff required.

💳

Stripe-powered payment links

Customers pay via a Stripe-hosted payment link under your brand. Funds go directly to your Stripe account. No third-party payment flow, no confusion about who they're paying.

FAQ

Stripe Billing integration questions

Does the AgentCollect integration work with both Stripe Billing and Stripe Invoicing?

Yes. AgentCollect integrates with both Stripe Billing (subscription management) and Stripe Invoicing (one-off invoice product). Any invoice that moves to past_due status in either product will trigger the AgentCollect collection flow.

What happens when Stripe retries the card automatically?

AgentCollect pauses collection during Stripe's automatic retry window. We monitor the invoice status via webhook — if Stripe successfully charges the card, AgentCollect closes the case automatically. If Stripe exhausts its retries and the invoice remains past_due or uncollectible, AgentCollect activates.

Do customers pay via Stripe?

Yes. When a customer is ready to pay, AgentCollect sends them a Stripe-powered payment link under your brand. The payment flows through your Stripe account — not through AgentCollect. Your Stripe dashboard shows the payment and the invoice is marked paid automatically.

How quickly does collection start after an invoice goes past_due?

Collection starts within minutes. AgentCollect receives the invoice.payment_failed or invoice.marked_uncollectible webhook from Stripe in real time and initiates the collection sequence immediately — no manual import, no daily batch processing.

Connect Stripe Billing to AgentCollect

Set up in under 10 minutes. No code required. Pricing has three parts: a one-time setup fee, a subscription, and a small variable fee. We quote after reviewing your receivables.

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Connect your existing stack

QuickBooks NetSuite Sage Xero Microsoft Dynamics SAP FreshBooks Bill.com Salesforce HubSpot Stripe Billing Chargebee HighRadius Billtrust