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Integration Guide

AgentCollect + SAP

Connect SAP S/4HANA or SAP Business One to AgentCollect for automated enterprise B2B debt collection. SAP-compatible OData API integration with full FI-AR posting — no custom ABAP required, no SAP modifications.

SAP S/4HANA SAP Business One SAP ECC 6.0
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SAP
Open AR items (BSID)
Open AR items
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AgentCollect
AI agents collect
FI-AR posting
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SAP FI-AR
IncomingPayment posted
How It Works

SAP-native collection automation — no ABAP, no risk

Step 01 — Connect

SAP Gateway OData connection

AgentCollect connects to SAP S/4HANA via SAP Gateway using standard OData APIs. For SAP Business One, we use the Service Layer REST API. Your Basis team configures the communication user in SM59 — no transports, no custom code, no system modifications.

Step 02 — Configure

FI-AR entity and dunning mapping

Map AgentCollect to your open AR items via the BSID table (customer open items). Configure collection triggers by dunning area, credit control area, or company code. Set minimum balance thresholds and exclude strategic accounts.

Step 03 — Collect

AI agents collect under your brand

AI agents contact customers by phone, email, and SMS. AgentCollect syncs with your accounting system several times a day and stops contacting a customer about any invoice your books show as paid, so customers who already paid are not chased.

Data Sync

What syncs between SAP and AgentCollect

Direction Data Frequency SAP Object
SAP → AC Open AR items Every 2 hours BSID / CustomerOpenItems OData
SAP → AC Customer master data On sync Customer OData / BusinessPartner
SAP → AC Company code / credit control area On sync CompanyCode / CreditControlArea

Tech stack: SAP Gateway ODataService Layer RESTOAuth 2.0No ABAP requiredMulti-company code

Key Benefits

Built for SAP finance teams

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Zero ABAP, zero modifications

AgentCollect uses only standard SAP OData APIs published via SAP Gateway. No custom ABAP development, no transport requests, no risk to your SAP system stability or support agreement.

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Dunning level sync

AgentCollect writes the dunning level back to the CustomerDunning entity in SAP. This prevents conflicting dunning notices from SAP's standard dunning run and AgentCollect's AI agents operating simultaneously.

FAQ

SAP integration FAQ

Does AgentCollect require custom ABAP development in SAP?
No custom ABAP development is required. AgentCollect connects to SAP S/4HANA via standard OData APIs (SAP Gateway) published by SAP. For SAP Business One, we use the Service Layer REST API. Both approaches use standard SAP integration patterns with no modifications to your SAP system.
Which SAP systems does AgentCollect support?
AgentCollect supports SAP S/4HANA (cloud and on-premise), SAP Business One (via Service Layer), and SAP ECC 6.0 (via SAP Gateway OData). SAP ERP Central Component (ECC) customers can connect using the same OData approach as S/4HANA.

Ready to automate your SAP collections?

No ABAP. No SAP modifications. AgentCollect pricing.

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Connect your accounting stack

QuickBooks NetSuite Sage Xero Microsoft Dynamics SAP FreshBooks Bill.com Salesforce HubSpot Stripe Billing Chargebee HighRadius Billtrust