AgentCollect + Bill.com: Automate B2B Debt Collection

How It Works

From overdue Bill.com invoice to collected payment

Step 01 — Connect

Bill.com API credentials

Connect AgentCollect using your Bill.com Organization ID and API key. We authenticate via the Bill.com v2 API using session-based auth. Your AP workflows and existing Bill.com payment network are untouched — we only access the AR side.

Step 02 — Configure

AR invoice threshold and rules

Set the overdue threshold (30, 45, 60+ days), minimum invoice amount, and any customer exclusions. Bill.com's customer classification system can be used to exclude certain account tiers from automatic collection.

Step 03 — Collect

AI collects, Bill.com records

AI agents contact your customers by phone, email, and SMS. When payment is received, AgentCollect posts a Payment record back to Bill.com against the originating invoice — keeping your Bill.com AR dashboard accurate in real-time.

Data Sync

What syncs between Bill.com and AgentCollect

Direction	Data	Frequency	Bill.com Object
Bill.com → AC	Overdue invoices	Every 4 hours	Invoice (sentToPay = false, pastDue)
AC → Bill.com	Payment confirmation	Real-time	Payment record linked to Invoice
Bill.com → AC	Invoice status update	Every 4 hours	Invoice.status = PAID (stops collection)
Bill.com → AC	Customer contact data	On sync	Customer record (name, email, phone)
AC → Bill.com	Collection status note	Real-time	Note on Customer record

Key Benefits

Built for finance teams managing AR in Bill.com

🔀

AR-only, AP untouched

AgentCollect only accesses the AR side of Bill.com — overdue invoices where customers owe you money. Your AP workflows, vendor payments, and existing Bill.com approval chains are completely untouched.

🌐

Works with QB + NetSuite syncs

If Bill.com is synced to QuickBooks Online or NetSuite, you can connect AgentCollect to whichever is your primary AR source of truth. No need to connect both — one integration is enough.

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Payment network compatible

AgentCollect's collection outreach works alongside Bill.com's ACH and check payment network. When debtors pay via Bill.com's link, AgentCollect detects the payment on the next sync and stops collection automatically.

FAQ

Bill.com integration FAQ

Does AgentCollect work on the AR side of Bill.com?

Yes. AgentCollect focuses on the AR (accounts receivable) side — specifically on overdue invoices where your customers owe you money. We read overdue receivables from Bill.com and collect on them. The AP (accounts payable) side, where you pay vendors, is not affected.

How does the Bill.com API connection work?

AgentCollect connects to Bill.com via the official Bill.com API (v2) using session-based authentication with your Bill.com Organization ID and Developer Key. We read Invoice and Customer objects and write back payment confirmations as Bill.com Payment records.

Can AgentCollect send payment confirmation back to Bill.com's payment network?

Yes. When a payment is collected through AgentCollect, we post the payment back to Bill.com as a Payment record linked to the originating Invoice. This works alongside Bill.com's own ACH and check payment network — AgentCollect handles the collection outreach, Bill.com records the payment however it arrives.

Does this work if Bill.com is synced to QuickBooks or NetSuite?

Yes. If you use Bill.com synced to QuickBooks Online or NetSuite, you can connect AgentCollect directly to Bill.com (for AR collection outreach) or directly to your accounting system (for payment reconciliation). You don't need both connections — connect whichever is your primary AR source of truth.

Ready to automate your Bill.com collections?

AR-only access. Payment confirmation synced back automatically. Success-only fees.

Start a free pilot →

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Connect your accounting stack

QuickBooks NetSuite Sage Xero Microsoft Dynamics SAP FreshBooks Bill.com Salesforce HubSpot Stripe Billing Chargebee HighRadius Billtrust