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Integration Guide

AgentCollect + Bill.com

Integrate AgentCollect with Bill.com to automate collections on overdue customer invoices. Works on the AR side — AI agents contact customers, payment confirmation syncs back to Bill.com's payment network automatically.

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Bill.com
AR — overdue invoices
Overdue invoices
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AgentCollect
AI agents collect
Payment confirmation
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Bill.com
Payment record posted
How It Works

From overdue Bill.com invoice to collected payment

Step 01 — Connect

Bill.com API credentials

Connect AgentCollect using your Bill.com Organization ID and API key. We authenticate via the Bill.com v2 API using session-based auth. Your AP workflows and existing Bill.com payment network are untouched — we only access the AR side.

Step 02 — Configure

AR invoice threshold and rules

Set the overdue threshold (30, 45, 60+ days), minimum invoice amount, and any customer exclusions. Bill.com's customer classification system can be used to exclude certain account tiers from automatic collection.

Step 03 — Collect

AI collects, Bill.com records

AI agents contact your customers under your brand across voice, email and SMS. AgentCollect syncs with your accounting system several times a day and stops contacting a customer about any invoice your books show as paid, so customers who already paid are not chased.

Data Sync

What syncs between Bill.com and AgentCollect

Direction Data Frequency Bill.com Object
Bill.com → AC Overdue invoices Every 4 hours Invoice (sentToPay = false, pastDue)
AC → Bill.com Payment confirmation Real-time Payment record linked to Invoice
Bill.com → AC Invoice status update Every 4 hours Invoice.status = PAID (stops collection)
Bill.com → AC Customer contact data On sync Customer record (name, email, phone)
AC → Bill.com Collection status note Real-time Note on Customer record
Key Benefits

Built for finance teams managing AR in Bill.com

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AR-only, AP untouched

AgentCollect only accesses the AR side of Bill.com — overdue invoices where customers owe you money. Your AP workflows, vendor payments, and existing Bill.com approval chains are completely untouched.

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Works with QB + NetSuite syncs

If Bill.com is synced to QuickBooks Online or NetSuite, you can connect AgentCollect to whichever is your primary AR source of truth. No need to connect both — one integration is enough.

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Payment network compatible

AgentCollect's collection outreach works alongside Bill.com's ACH and check payment network. When customers pay via Bill.com's link, AgentCollect detects the payment on the next sync and stops collection automatically.

FAQ

Bill.com integration FAQ

Does AgentCollect work on the AR side of Bill.com?
Yes. AgentCollect focuses on the AR (accounts receivable) side — specifically on overdue invoices where your customers owe you money. We read overdue receivables from Bill.com and collect on them. The AP (accounts payable) side, where you pay vendors, is not affected.
How does the Bill.com API connection work?
AgentCollect connects to Bill.com via the official Bill.com API (v2) using session-based authentication with your Bill.com Organization ID and Developer Key. We read Invoice and Customer objects.
Does this work if Bill.com is synced to QuickBooks or NetSuite?
Yes. If you use Bill.com synced to QuickBooks Online or NetSuite, you can connect AgentCollect directly to Bill.com or directly to your accounting system. You don't need both connections — connect whichever is your primary AR source of truth.

Ready to automate your Bill.com collections?

AR-only access. Payment confirmation synced back automatically. AgentCollect pricing.

Start a free pilot →
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QuickBooks NetSuite Sage Xero Microsoft Dynamics SAP FreshBooks Bill.com Salesforce HubSpot Stripe Billing Chargebee HighRadius Billtrust