Inside Checkr.
Checkr is one of the most consequential infrastructure companies in modern hiring. Background checks at scale, built for the era when Uber, Instacart, Netflix, and Home Depot each onboard tens of thousands of people a month.
A mission with measurable impact
Founded in 2014 by Daniel Yanisse, an ex-NASA Mars rover engineer who left aerospace for the slower-moving but higher-leverage problem of helping people get hired faster.
Today, 100,000+ companies trust Checkr to power their background checks. Customers include Uber, Instacart, Netflix, Home Depot, Lyft, DoorDash, Kimpton Hotels, and Zenefits.
Backed by Y Combinator, Bond Capital, Khosla, IVP, Coatue, Accel, T. Rowe Price, Durable Capital, Fidelity, and Franklin Templeton. $550M raised. $4.6B valuation in 2024.
And a mission with teeth. In 2022 alone, Checkr unblocked 2.2 million candidates with criminal histories into the workforce, through fair-chance hiring programs and mission-aligned screening.
Brand-protective billing, at Checkr’s scale
Checkr’s customer base spans two worlds.
On one side, strategic enterprises like Uber, Instacart, Netflix, Home Depot, Lyft, and DoorDash. Every interaction with these accounts is contract-defining. A single poorly handled touchpoint can change how a Fortune 500 procurement committee thinks about Checkr at renewal.
On the other side, tens of thousands of mid-market and SMB customers. Volume is the operating reality. Trust is what makes them stay.
Both audiences demand the same thing: every interaction must reflect Checkr’s brand.
Strategic accounts judge a vendor by their weakest moment. Mid-market customers extend trust based on how they are treated when something goes wrong. Checkr could not compromise either side.
They wanted billing operations that match the rest of their product: precise, respectful, brand-protective.
What that looks like in practice
One standard: every contact under Checkr’s brand has to feel like Checkr.
That means full brand control. Tone, voice, escalation. Every contact reviewed against the customer relationship history. No generic agency playbook.
Daniel said it best at the top of this page: almost doubled the recovery rate, zero complaints, 1.5 years in.
That is the bar.
Checkr is the leading AI-powered background check platform, processing millions of screenings annually for companies from startups to the Fortune 500. Founded in 2014 by Daniel Yanisse. $4.6B valuation (2024). 100,000+ customers including Uber, Instacart, Netflix, Lyft, DoorDash, and Home Depot.
Curious how this would work for a brand like yours?
If your collections need to feel like an extension of your brand instead of a transaction, we should talk.